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General
I am experiencing a technical issue
How do I delete cache and cookies?
Why can't I upgrade the software?
I get an error message when trying to open a game in the casino
Please can you explain some commonly used firewall terms?
What if I have connection problems after an upgrade?
How do I fix any problems I’m having connecting after an upgrade?
What about different operating systems?
What if I am having first-time connection problems?
My game crashed and now my bonus/winnings rounds are gone. What do I do now?
Am I likely to have a hardware firewall?
How do I install a digital certificate?
What port does casino.on.betmgm.ca use?
What protocol does casino.on.betmgm.ca use?
My funds are not back in my account after playing in the Casino
How do I uninstall then reinstall?
What are ports?
What is a firewall?
What is an IP address?
What is a protocol?
What is the minimum system requirements needed to play?
What protocol does casino.on.betmgm.ca use?
We use the TCP/IP protocol.